"Service is the Key to Healthy Business"

- Helle Herstad

Mission

We believe building skills and working with

meaningful and smooth processes

increases employee and customer satisfaction.

 

We provide tools and training for companies in the relocation industry

to optimize processes, reduce administration and prevent stress.

 

 

We train individuals and teams to

develop new skills leading to

personal and collective efficiency.

We provide training on

how to implement

new information technology,

manage projects and improve communication.

 

Vision

Skill development to growth of companies and people

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Work Experience

2011 HERSTAD.DK, founded
Business Consulting Services and Resources for DSPs
2000 House of Relocation (Now AspireMobility), DSP with offices
Developed from 1 to 15 full time employees.
Full Range Relocations Services:
– Classic DSP Services
–  Global Relocation Management Services
–  In – and Outbound Immigration Services Management
– Furniture Rentals
1999 SAS Radisson Hotel, Scandinavia, Conference Consultant
Project Coordination of Events onsite
1998 ICS – international Conference Services, Project Manager
Hotel Coordinator for FIGO Conference  – 10.000 participants
Project Coordinator for EOUG User Group meeting  – 3.000 participants
Project Coordinator for Several SAP Events
1997 – 2005 Volunteer Work, Carnival in Copenhagen, Project Manager / Logistics Manager
Annual Event with 100.000 participants for 3 days
1997 JAI.com, International Sales Secretary, Lead
Selling Survaillance Cameras World wide – Main customer Danish, German  and British Police forces
1991 Dansk FolkeFerie, Destination Manager
Danish Travel Agent (now reduced)
– Spain (Tenerife/Mallorca),
– Malta(Teaching at Rep School),
– Venezuela
– Portugal
1989 SAS, Scandinavian Airlines System, Economy Department, Internal Travel Agent
1987 Au Pair, NYC, USA

Developing Training for EuRA

EuRA’s Educational Program EARP asked Helle to participate in the development of the “Excellence in Service Delivery” Module for the MIM Program.

The developing took place with Dr, Carmelina Lawton-Smith, coming from the coaching back ground, and Helle Herstad coming from the Relocation Industry.

The program has been running since 2013 and is offered in connection to conferences and other major events in the industry.

Check the EuRA Website for more details.

When Helle is not Working

 

FAMILY

My family is the centre of my universe when I do not work.

My daughter does horse back riding and my son is a professional actor (since age of 5)

The rest of the family is large and therefore full of events and activity.

MENTAL BREAK

The best way for me to relax my brain and restore energy (and spend money!!!) is in my garden.

Walking my dog Lui is a MUST to clear my head, daily.

TRAVELLING

Summers in Denmark are great – but hiking in Austria and eating in Italy are favorites. Especially enjoying the wine in Piemonte.

LEARNING

Staying a learning individual is important to me.

2015      “Behaviour Design Program” to build skills.

2016      Started Singing

2017      Goal: How to Trim my dog my self – as a PRO

 

 

 

 

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